Privacy Policy

This privacy policy ("policy") will help you understand how DarkLight Abyss ("us", "we", "our") uses and protects the data you provide when you visit and use our site(s) or service(s) ("sites", "service").

Sites may include the following:

We reserve the right to change this policy at any given time. It is your responsibility to familiarize yourself with this policy. We advise you to frequently visit this page.

How Information is Collected

We collect data and process data when you:

• Complete a form on our site or provide us with your personal data at an event.
• Sign up for a newsletter, contest, or other service.
• Register online or place an order for any of our products or services.
• Voluntarily provide feedback on any of our sites or via email.
• Use or view our website via your browser’s cookies.

Data collected via forms will advise which fields are mandatory.

What User Data We Collect

When you visit the sites, we may collect the following data:

• Your contact information (e.g. name, address, phone) and email address.
• Data regarding your online behavior on our site.
• Order fulfillment details.
• Any other data you provide.

A visitor to our sites who is not expressing interest or purchasing products is not required to reveal any personal information. The applicable site cookies apply to all visitors.

Site Analytics for darklightabyss.store

Our site does not store any personal data of website visitors.

The following data is collected:

• Referrer (previously visited website)
• Requested website or file
• Browser type and browser version
• Operating system used
• Device type used
• Time of access
• IP address in anonymized form (used only to determine the location of access)

SiteAnalytics, data is collected exclusively for statistical evaluation and technical optimization of the website. No data will be passed on to third parties.

Why We Collect Your Data & How is it Used?

The information you provide is used for the following purposes:

• Order fulfillment.
• To better understand your needs.
• To improve our services and products.
• To manage any query you have raised.
• To send you promotional emails containing information we think you will find interesting.
• Site administration and for internal operations (including troubleshooting, data analysis, and as part of our efforts to maintain the safety and security of our sites)

Your information is subject to strict security measures in accordance with applicable law.

Safeguarding and Securing the Data

DarkLight Abyss is committed to securing your data and keeping it secure and confidential. We implement the latest technologies and software to help safeguard your information, prevent data theft, unauthorized access, and disclosure.

Darklightabyss.store is secured with an SSL certificate managed by IONOS.

We have appropriate physical, electronic, and managerial procedures to safeguard the personal information we process. We follow generally accepted industry standards to protect personal information during transmission and once received. While we strive to protect your personal information, we cannot guarantee its absolute security and any transmission of personal information is therefore at your own risk. 

Where We Store Your Information and for How Long

Information is stored on secure servers, with layers of security to keep your information protected. Inactive accounts are purged after 7 years. Exceptions apply to data subject requests.

Our Cookie Policy

Once you agree to allow our site to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on).

After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

What are your choices regarding cookies?

Necessary cookies, which are required for the core functionality of the site, are enabled by default automatically.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.

By continuing to browse our Site, you are agreeing to our use of cookies.

Disclosure of Your Information

Our general policy is not to disclose your personal information to any third-party without your prior consent; however, we may disclose your information to third parties in the following scenarios:

• If we, or substantially all of our assets, are acquired by a third party, personal information held by us will be transferred as assets.
• We also reserve the right to disclose your personal data as required by law or in the good faith that disclosure is necessary to protect our rights. This may include exchanging information with other organizations for the purposes of fraud protection and credit risk reduction.

We do not share, sell, rent, or trade personal information with third parties for their promotional or other purposes. If this practice should change, we will update this policy to identify how individuals can opt-out.

Legal Basis for Processing Your Information

We process your data on the following legal bases:

Data Subject Rights

We work hard to ensure your personal data is protected and in compliance with applicable laws.

You are entitled to the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data held on record. In some scenarios, as permitted by law, we may charge you a small fee for this service.
• The right to rectification – You have the right to request correction of information on record that you believe is inaccurate or request that we complete any information that you believe is incomplete.
• The right to erasure – You have the right to request erasure of your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To make a Data Subject Request, please send an email to contactus@darklightabyss.store. We may need to verify your identity before we are able to respond to the inquiry.

We may require you to:

• Provide sufficient evidence allowing us to verify your identity as the person whom we hold personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly evaluate and respond to it.
• Please note that we would be unable to respond to your request or provide you with response if we are unable to verify your identity or authority to make the request.

We endeavor to respond to a request within thirty (30) days of receipt. If we require more time (up to 90 days), we will inform you of the reason in writing.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, onerous, or manifestly unfounded. If we determine that the request warrants a fee, we will advise and provide you with a cost estimate before completing your request.

Minors

We do not knowingly request, solicit, or receive personally identifiable information from anyone under the age of 13. 

Should we become aware of any personal information submitted through our sites belonging to a minor child, we will delete this data from our records.

Online Purchases

If you make a purchase via one of our Sites (darklightabyss.store or darklightabyss.com) or at a local pop-up event, this section shall apply. 

When you click the payment link you will be taken to another site, managed by our payment processor, in order for your payment to be processed. Your personal data will be securely encrypted. You will be required to provide your payment details, which will be made available to a third-party payment gateway and merchant bank to process the transaction. We will not receive and/or store your payment details, but once you have made payment, we will receive confirmation that your payment has been processed. We are required to retain a copy of the transaction details for up to 7 years; however, this does not include card data. 

For further information regarding the payment providers used, please see below. Please note that we are not responsible for the privacy practices or the content of such websites, and this Privacy Policy does not apply to such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of every site that collects personally identifiable information.

Links to Other Websites

Our site may contain links that lead to other websites. If you click on these links DarkLight Abyss is not liable for your data and privacy protection when accessing these external links. Visiting these websites is not governed by this privacy policy agreement. Please check these policies before you submit any personal data to these websites.

Company Details

DarkLight Abyss is privately run operating out of Raleigh, NC 27610.
Email: contactus@darklightabyss.store or info@darklightabyss.com
Phone: +1 919-916-4044 [voicemail or text accepted]

Changes to this Privacy Notice

We reserve the right to modify this Privacy Notice at any time, so we encourage you to review it frequently.

Last Updated: September 2023